Black Friday is a crucial event for retailers, kicking off the holiday shopping season. According to a recent Google report, however, the pandemic has reduced U.S. retail foot traffic by 20% since May. Additionally, the Bureau of Economic Analysis reported that growth in consumer spending has been slowing each month since July. These trends paint a grim outlook for battered retailers who were hoping for a strong Black Friday rebound. In this report, we examine how COVID-19 impacted both mobile and in-store Black Friday shopping.
The Retail category in the United States has been among the hardest hit during COVID-19. This stands to reason as non-essential businesses were forced to close and consumers sheltered at home. In this report, we look at how in-store shopping behavior has been disrupted over the course of 2020.
As Flurry from Yahoo reported last year, the proliferation of shopping apps on our mobile devices means every day can be Black Friday. Consumers with a mall in their pockets at all times don’t need to wait for the store to open.